Manufacturing downtime caused by a machine fault or damage due to misuse or an accident can have significant implications for your company’s bottom line. This is why Hörmann UK’s servicing team has doubled over the last year, with over 20 trained and readily available engineers currently working across a nationwide network to support both existing clients and non-clients in the event of an accident or fault.
Here at Hörmann UK we recommend all loading technology is serviced at least twice a year, or more frequently if it is a high usage area, to successfully minimise the risk of damage to goods, and most importantly, reducing the risk of injury to employees and external staff.
For regular bi-annum servicing, our engineers will complete a comprehensive check regime, not just visual, as this will not unearth any potential issues in the technology itself. Our service professionals have 30-40 different areas they must analyse as part of the service, to ensure every single aspect of the system is functioning correctly.
Once the checks are complete, our team will provide a list of recommendations or improvements that could be made to increase the functionality and safety of the technology. To ensure your warehouse can be back to full operations as quickly as possible, our service engineers are as reactive as you require, attending a property within two to four hours of a fault or accident initially occurring.